Privacy Policy

Last Updated: December 1, 2023

1. Introduction

The Ember House Project ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, communicate with us, or interact with our services.

Please read this Privacy Policy carefully. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Fill out forms on our website
  • Register for events or volunteer opportunities
  • Make donations
  • Subscribe to newsletters or communications
  • Contact us directly

This information may include your name, email address, phone number, mailing address, and payment information for donations.

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

  • IP address
  • Browser type
  • Operating system
  • Pages visited
  • Time and date of your visit
  • Referring website

We may use cookies and similar tracking technologies to collect this information.

3. How We Use Your Information

We may use the information we collect for various purposes, including:

  • Providing, maintaining, and improving our services
  • Processing donations and issuing tax receipts
  • Communicating with you about our programs, events, and initiatives
  • Responding to your inquiries or requests
  • Analyzing usage patterns to enhance user experience
  • Protecting against fraud and unauthorized transactions
  • Complying with legal obligations

4. How We Share Your Information

We do not sell or rent your personal information to third parties. We may share your information in the following circumstances:

  • With service providers who help us operate our website and services
  • When required by law or to respond to legal process
  • To protect our rights, privacy, safety, or property
  • In connection with a merger, acquisition, or sale of assets

5. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security of your information.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

  • Accessing, correcting, or deleting your personal information
  • Withdrawing your consent
  • Opting out of communications

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

7. Children's Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

8. Changes to Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date. We encourage you to review this Privacy Policy regularly to stay informed about how we are protecting your information.

9. Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Email: info@emberhouseproject.org

Website: emberhouseproject.org